Frequently Asked Questions

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How do I get a Library Card?

Applications for a new library card must be made in person during the library's hours of operation. Patrons who live in Pulaski County will receive their cards upon application.

Guidelines for Proof of Residency

The two preferred forms of identification:

  • Arkansas drivers license/Photo ID with the applicant's current address
  • Listing in the current telephone directory

If you are not listed in the telephone directory, one of the following may be substituted:

  • A current bill from a city or state agency
  • A current bill from a utility company
  • A federal, state or municipal identification card
  • A current bank statement

If the address on your drivers license does not match the address in either the telephone book or the other forms of ID listed above, a postcard will be mailed to the listed address. When you receive the postcard, return it to the library and you will receive a library card.

If you live in Arkansas, but not in Pulaski County, see if you qualify for a Gateway Card.

Eligibility

Patrons over the age of 18 may apply for a library card following the above procedure.

High School students residing in North Little Rock who have not yet reached the age of 18 may register as a patron without the signature of a parent or guardian. The applicant must present a picture identification, such as an Arkansas drivers license or Arkansas State Identification Card. If the picture identification does not carry an address, some form of proof of residency must be presented (see above).

Children below the age of 18 who do not have an Arkansas Drivers license or Photo ID must be accompanied by a parent or guardian when applying for a library card. The parent or guardian must show identification as noted above.

Lost or Expired Cards

Expired library cards are processed immediately with proper identification and provided no change in address is necessary.

Applications with false information will be invalidated and may be turned over to the City Attorney for prosecution.

Lost library cards may be subject to a five dollar replacement fee.

Out-of-Area Cards

If you do not live in Pulaski County and do not live in one of the counties covered in the Gateway Card agreement, you may purchase an "Out-of-Area Card" for $50 per year. To get one of these cards, you must apply in person at Laman Library's main branch and provide a photo ID with your current address. Annual renewal of these Out-of-Area Cards must also be done in person.

 

How do I place a hold on an item?

Although we have nearly 200,000 books, audiobooks, CDs and DVDs, they often do fly off the shelves.

If the item is currently checked out, you can place a hold on it. When it comes in, we'll personally give you a call to let you know it's ready for pick-up. But don't wait too long because we can only hold it for three days!

How to Place a Hold

To place a hold, first search for the item you'd like to check out in our catalog.

The highlighted portion below shows the "system availability." If the book is in, drop everything and come pick up the book because you can't place a hold on an item that's in.

If the item is checked out, you can place a hold on it by clicking the "Place Request" button, which is also highlighted below.

You'll be prompted to log in. After entering your library barcode that's on the back of your library card and your password that you set up when you received your card, click "Submit Request." When the item is available, we'll call you to let you know it's ready to be picked up.

 

How do I renew an item online?

  1. Click "My Account," located just above the search box.

  2. Type your library card number and pin/password to log in to your library account.

  3. Click the "Items Out" tab across the top of the screen.

    Items Out

  4. If the far right column you'll see "Renewals left." As long as it doesn't have a "0" in that column, you can renew your item.

    Renew Selected Items

  5. To do so, click the check box on the far left next to the item you want to renew.

  6. Then Click the "Renew Selected Items" button. (You may also renew all items with the "Renew All Items" button.

Some items may NOT be renewable due to:

  • Outstanding hold requests by other patrons
  • Fines above $2.00
  • An expired library card
  • The item has already been renewed once. (All items can only be renewed once.)
 

How do I download an audiobook?

Laman Library offers not one but two great services to download audiobooks. That way, if one doesn't have the title you're looking for, hopefully the other service will. (Both services require free software.)

Ingram

Check out our iPod friendly service Ingram.

Already downloaded the free software? Get down to browsing Ingram titles here.

Need some more help? Check this handy link.

Overdrive

Browse thousands of titles from Overdrive. Get started here by downloading the free Overdrive software.

Already downloaded the free software? Browse Overdrive titles here.

Need some help? Here are some videos that may help.

Best of Both Worlds...

If you have both pieces of software on your computer, the easiest way to find a title is to simply search for the item in our catalog. If there's a downloadable audiobook, you'll see an image of the earth AND a picture of headphones next to the jacket cover, both of which are highlighted below. Click the image of the earth and you're on your way.

 

How do I reserve a meeting room?

For now, meeting room reservations must be made at the library. Soon you will be able to reserve a meeting room and pay online. But for now, call (501) 758-1720 to check room availability. Click here to see what meeting rooms we have to offer.

 

How do I find an article?

Whether you're researching a paper or just want to do some light reading, Laman Library offers free access to thousands of periodicals. To search for a topic, go to our General Research page. Type in your search term, click the information categories that you want to search in, and you're good to go!

 

How do I log on to Laman's free WiFi?

One of the many amazing services you'll find at Laman Library is free wireless internet access, or WiFi for short.

Unlike some WiFi hot spots, Laman Library doesn't require you to input any information to log on to our network, making your wireless experience as easy as possible.

Below are some handy instructions to assist you in your log-on process. Happy surfing!

For instructions on how to connect to a wireless network in Windows 7, click here.

For instructions on how to connect to a wireless network in Windows Vista, click here.

For instructions on how to connect to a wireless network in Windows XP, click here.

 

How do I log in to my account?

Click "My Account" at the top of the home page.
At the next page you'll be prompted for your barcode and password. The barcode is the 14 digit number on the back of your library card. Your password was set up when you obtained your library card.
After typing both items in, hit enter or click the Log In button.

 

How do I manage my account (check fines, items out, hold statuses, etc.)?

Log in to your account by entering 14 digit barcode on the back of your card and your password into the log-in fields.
Once you're logged in, you'll see a task bar across the top of your account screen that shows:

  • My Record - Number of items checked out, overdue and on hold as well as when your library card expires.
  • Items Out - Items you have checked out, when they're due and if you can renew them (each item can be renewed once).
  • Requests - Items you have on hold and the status of those holds (still on hold or ready for pickup). You can also suspend or reactivate holds.
  • Fines & Fees - The balance of your library fines and fees.
  • Log Out - Be sure to log out, especially before you leave a public computer so there is no unauthorized use on your account.

Also, along the left the My Lists option allows you to create book lists to keep up with the books you want to read.

 

Audio Books

Apple iPod friendly

Click Here

to choose service

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The Laman Library System:

Main Library

2801 Orange Street
North Little Rock, AR 72114
Phone: 501-758-1720
Map & Directions  •  Hours

Argenta Branch

420 Main Street
North Little Rock, AR 72114
Phone: 501-687-1061
Map & Directions  •  Hours